Responsible Gaming at QuinnBet

At QuinnBet, we are committed to providing a safe and enjoyable gaming environment for all our customers. Whilst gambling can be an entertaining pastime, we recognise that it can sometimes lead to harmful behaviours. As a licensed operator in the United Kingdom, we take our responsibility seriously to promote safer gambling practices and provide support when needed.

Your Responsible Gambling Tools

We offer a comprehensive range of tools to help you maintain control over your gambling activities:

  • Deposit Limits – Set daily, weekly, or monthly limits on how much you can deposit into your account
  • Stake Limits – Control the maximum amount you can wager on individual bets or within specific timeframes
  • Loss Limits – Establish boundaries on how much you can lose over daily, weekly, or monthly periods
  • Session Time Limits – Determine how long you wish to remain logged in and receive automatic reminders
  • Reality Checks – Receive pop-up notifications showing how long you've been playing and your current session activity
  • Take a Break – Temporarily suspend your account for periods ranging from 24 hours to 6 weeks
  • Self-Exclusion – Exclude yourself from gambling for a minimum of 6 months up to 5 years
  • Permanent Account Closure – Request permanent closure of your account if you decide to stop gambling entirely

Recognising Problem Gambling

Gambling should always remain enjoyable entertainment. If you recognise any of the following warning signs, it may be time to seek help:

  • Gambling to chase losses or win back money you've lost
  • Borrowing money or selling possessions to fund your gambling
  • Spending more time or money gambling than you originally intended
  • Neglecting work, family responsibilities, or social commitments due to gambling
  • Lying to friends or family about your gambling activities
  • Using money intended for essential expenses such as rent, bills, or groceries
  • Feeling anxious, depressed, or irritable when unable to gamble
  • Constantly thinking about gambling or planning your next session

Guidelines for Safer Gambling

To maintain a healthy relationship with gambling, consider these important guidelines:

  • Set a budget before you start and never exceed it
  • Treat gambling as entertainment, not as a way to make money
  • Never gamble with borrowed money or funds needed for essential expenses
  • Take regular breaks and set time limits for your sessions
  • Balance gambling with other hobbies and social activities
  • Avoid gambling when feeling stressed, upset, or under the influence of alcohol or drugs
  • Keep track of your gambling activity and spending
  • Don't try to win back losses by gambling more

Account Management and Self-Exclusion

If you need to take a break from gambling, we offer several options:

Take a Break: Temporarily suspend your account for 24 hours up to 6 weeks. During this period, you cannot access your account or place bets.

Self-Exclusion: Exclude yourself for a minimum of 6 months. Once activated, this cannot be reversed until the exclusion period expires. You can extend the exclusion at any time.

Account Closure: Request permanent closure by contacting our customer support team. Please ensure you withdraw any remaining funds before closure.

Protecting Minors

QuinnBet operates a strict over-18 policy in accordance with UK law. We employ robust age verification procedures and encourage customers to:

  • Keep login credentials secure and never share account details
  • Install parental control software such as Net Nanny or Qustodio
  • Always log out when leaving devices unattended
  • Disable password auto-save functions on shared devices

Getting Help and Support

If you're concerned about your gambling or need someone to talk to, help is available:

  • BeGambleAware – Free confidential helpline: 0808 8020 133
  • UK Gambling Commission – Information and guidance on safer gambling
  • Gamblers Anonymous – Support groups for problem gamblers
  • GamCare – Counselling and support services
  • GAMSTOP – National self-exclusion scheme

Our dedicated Responsible Gambling team is also available to provide personalised support and guidance. Contact us at [email protected] or through our Live Chat service.

Contact Us

If you have any questions about responsible gambling or need assistance with our tools, please don't hesitate to contact our support team. We're here to help you enjoy gambling safely and responsibly.

Remember: when the fun stops, stop.